Employees support during the implementation of organizational changes is important to ensure
successful change. Thus, identifying factors that motivate individuals to support organizational change
is of vital interest for the successful management of changes. Previous studies have confirmed a
number of factors that can affect individual behavior to support the change. However, there are only
few studies that have identified the potential factors to form a framework that is based on theory, in
particular using the theory of planned behavior. Therefore, this study explores how perceived benefits
of change, supervisor support and change self-efficacy affects behavioural support for change.
Furthermore, this review offers propositions based on current literature for further in-depth empirical
investigations to find out the effects of these factors towards behavioural support for change that can be
used as a guide in the academic field as well as practical.
Employees support during the implementation of planned organizational changes is important to ensure
successful change. Therefore, this study attempts to explain the phenomenon of behavioral support for
change by integrating Lewin's Three Steps Model and Theory of Planned Behaviour. The literature
review of planned organizational change models developed by previous researchers based on the Three
Steps of Lewin Change Model was undertaken before the change model for this study was developed which involved three phases of change namely motivation to change, commitment to change, and
behavioural support for change. Based on that model, the Theory of Planned Behaviour was used to
explain the relationship between the variables where perceived benefits of change (attitude), supervisor
support (subjective norms) and change self-efficacy (perceived behavioural control) was predicted to
influence commitment to change (behavioral intention), which in turn affects individual behaviour to
support change (behavior). Subsequently, this study proposes a conceptual model based on the latest
literature to be implemented in depth empirical studies to test the proposed model.